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EMERGENCY HELP

Are you looking for help today to feed yourself or your family? Do you want to learn new skills to move forward in life? Maybe you are looking for friends as you feel isolated or lonely? 

At The Lighthouse we run many projects that can help you, most of which are self-referral. Have a look at the list below and follow the links for information on how to access help. 

We want to help you, but we also have to be clear that for access to food from Woking Foodbank, or for items for children from Jigsaw Storehouse, you will need to have received a referral from one of our referral partners.

Have a look at the list below for all the information you will need.

Projects which can offer emergency help

The Lighthouse Woking

The Lighthouse, 8-10 High Street, Woking, Surrey GU21 6BG.

The Lighthouse Barnsbury

The Lighthouse, 30 Ash Road, Woking, Surrey GU22 0BH.

The Lighthouse Aldershot

Park Church, Church Lane East, GU11 3ST

The Lighthouse Guildford

Founders Studio, Millbrook, Guildford GU1 3UT

How to get a referral for emergency help

Both the Woking Foodbank and Jigsaw Storehouse projects work on a referral basis. If you need food or clothing and equipment urgently, contact your referrer for a referral statement.

Woking Foodbank

We provide short term emergency food to local people in crisis. We operate a referral system where people in need are referred via front line care and support agencies.

If you do not have a referrer, please phone Woking Foodbank for emergency support on 07896 077 760, or email [email protected].

Jigsaw Storehouse

If you do not have a referrer to talk to and ask for emergency help, then please contact the Jigsaw team and we can help you get set up with a referral.

Call 07450187394 and leave a message or email us.

This has eased the pressure, you have no idea what a big difference this will make.

*Dinah

Fuel Voucher Recipient

If you need more immediate help, we recommend…

MENTAL HEALTH SUPPORT 

Samaritans: 116 123

Shout (a free 24/7 crisis text service): text SHOUT to 85258.

Every Mind Matters

MONEY AND DEBT HELP

Citizens Advice: Provincial House, 26 Commercial Way, Woking, Surrey, GU21 6EN. Tel: 01483 725192. 

Surrey Crisis Fund: apply online.

HOMELESS SERVICES

Woking Borough Council Housing Services: [email protected] 

York Road Project: 01483 728739 

Shelter Housing: 0808 208 0020 444

DOMESTIC ABUSE

Your Sanctuary Woking: 01483776822

ESDAS (east Surrey): Tel: 01737 771350 (9:00am - 4:00pm Mon-Fri). Text: 07860 039720.

NSDAS (North Surrey): Tel: 01932 260690 (9:30am-4:00pm Mon-Fri)
Email: [email protected]

SWSDA (South West Surrey):Tel: 01483 898884. Email: [email protected] 

Domestic Abuse Helpline: Tel: 01483 776822 available 9:00am - 9:00pm, 7 days a week 

Online chat

SEXUAL ABUSE AND RAPE

Rape and Sexual Abuse Support Centre (Guildford). Helpline: 01483 546400 (Mon-Thurs 7:30pm – 9:30pm). Tel: 01483 568000 (Mon-Fri 9-4:30pm). Email: [email protected].

Safeline (for those who have experienced sexual abuse). Email: [email protected]. Helpline (for men): 0808 800 5005. Helpline (for women): 0808 802 9999. Tel: 01926 402 498.

The Lucy Faithfull Foundation. Dedicated to tackling child sexual abuse. Helpline: 0808 1000 900. Live chat available.

Parents Against Child Exploitation - PACE. Working with parents and carers of children at risk of being exploited by perpetrators external to the family. Tel: 0113 240 5226.

Survivors UK Support for Men only. Online Web Chat Mon-Sun 12pm-8pm. Tel: 02035983898. Email: [email protected].

A lady came in for a newborn bundle for her baby due in the next week, and we were able to help her. She then went into labour early that night and was very grateful that she had everything she needed ready for the baby!

Beth

Jigsaw Storehouse Lead

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